I have a web site. I have my own little corner of the ether, and I’m in charge of all of it. When I push this blue button over yonder, these words, and the words that follow them, will be posted to 3 web sites, 2 news feeds, a messenger service, and a social networking collective that everyone hates and fears, but I rather like.
I started adding content to it almost seven years ago, and was sure that continuing to do so was a silly thing with my first permanent, “I’m responsible” words. That’s a long time to say nothing, but it’s even longer to say the same thing, over and over again.
And because of the law of the Wild, Wild Web, you totally have to pay attention.
Or not.
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Posted June 14th, 2009. 2 comments
On and in a day of non-stop “what did you just say/did I really hear that?” moments, these stand out as some of the most Fantastic and clueless/deflecting/NOT IT statements I’ve ever heard.
And what makes them really shine is that start to finish, it’s contained in a single 30 minute period.
1. 5:05 PM “Oh, Yes. We have a check for you. But it’s not signed. That won’t happen until Monday Morning.”
2. 5:06 PM “There’s really nothing I can do about that (Holding said check) I’m just not responsible for that.”
3. 5:07 PM “I can see why you were wanting this, though. If this were mine, I’d be kind of upset.”
4. 5:14 PM (across street with now signed document)
“Can I help you sir?”
(me: I don’t think you can. I need to talk to a manager or someone without a nametag)
“What is it, I’m sure I can help.”
(Me: describes problem)
“You’re right, I can’t really help you with that. you need to talk to (mumbles)
(rings bell, looks off at 30 degree angle, drawing my attention.)
(me: eyes noticing motion, watch her leave and run away.)
5: 5:16 PM (guy without name badge) “Can I help you, sir, or should we sit down for a moment and talk about it?”
6: 5:17 PM (after I assert my right to sit and talk) “Great. Let’s go talk to Mike over here” (motions with hand. “Mike” looks up, nameless bails in could of custserv dust)
7: 5:19 PM. “Yep, you’re right, Money was taken out of your account.”
8. 5:19 PM “I really can’t talk to you about that. Would you like a phone number to call?”
9. 5:20 PM “Here. call this number. But no one is there now, they’ll be in on Monday morning. Probably.”
10. 5:22 PM “No, sir. The Bank of America is not in the habit of charging fees and taking money about of people’s accounts for no reason.”
(me: points to computer screen) “I really can’t help you with that. You’ll have to talk to someone else.”
It was, and is, one of the more intense and involved non-negotiations ever.
end trans.
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